Hello Anytime / Clinics and therapists
AI receptionist for clinic businessesWith a client? Hello Anytime looks after the phone.
Physios, massage therapists, podiatrists and beauty clinics: Hello Anytime takes new client details and appointment requests, never gives medical advice, and texts you each one.
- Unlimited calls, £29.99 a month
- Keep your usual number
- No contract
New client
- Caller
- David Moore, 07700 900543
- Reason
- Back pain, first visit
- Wants
- Thu or Fri afternoon (requested)
- Note
- Told to call 111 if pain gets severe
- Promised
- Text today to confirm
Example with made-up details. You always get the summary in English, about a minute after the call.
You can't pick up during a session, and new clients who reach voicemail rarely call twice.
Never gives medical advice
Hello Anytime books and takes messages only. For anything worrying it points callers to 111 or 999.
Appointment requests in your diary
Requested times go in your diary. You confirm with one tap and they get a text.
Reminders cut no-shows Switching on in pilot
A friendly reminder the day before every appointment, and follow-up reminders you set.
The questions you'd ask, every time.
You can change these in the app. Hello Anytime asks them naturally and never makes up an answer. Other languages are being tested in the pilot.
- New or existing client
- What they'd like help with (no medical detail needed)
- Days and times that suit
- Name and mobile
- How they heard about you
Get paid, and get the next job.
One tap on any job sends the right text in your business name. Replies come straight to you, and anyone can reply STOP. "On my way" and "ready" texts are live; scheduled reminders and quote chasing are switching on during the pilot.
- Day-before appointment reminders Switching on in pilot
- Follow-up session reminders Switching on in pilot
- Rebook reminders Switching on in pilot
- Payment reminders Switching on in pilot
Is health information safe?
Calls are recorded and stored securely, and callers are told at the start. Hello Anytime only asks what it needs to book, not medical details.
Can it handle cancellations?
Yes, it takes the message and texts you straight away so you can fill the slot.
Will it tell clients my prices?
Only the "from" prices you add, like "first assessment from £55".
Do I keep my number?
Yes. Customers keep ringing your usual number. You forward only the calls you miss to a Hello Anytime number we give you, which your customers never need to know.
When does Hello Anytime answer?
Your phone rings first. If you don't pick up (usually after 15 to 30 seconds; the divert code lets you choose), the call goes to Hello Anytime. You can also send every call straight to Hello Anytime, for example at night, and switch it back with a short code.
What about a landline?
Mobiles use one short code. Landlines divert differently depending on your provider, and some (like BT) may charge for it. We'll help you set it up.
Hello Anytime
VAT included. Or £299 a year.
- Unlimited calls, day and night
- Job summary by text after every call
- Follow-up texts (up to 300 a month)
- Spam blocked, family calls skipped
A team of up to 5? Hello Anytime Pro is £49.99 a month with one shared diary. Full details in the pricing section. No contract, cancel any time.
Try Hello Anytime for your clinic business.
Tell us a little and we'll ring you to set it up. It takes about ten minutes, and your phone keeps ringing first.
- Free for the whole pilot, then 14 days free before any payment
- We set it up with you on a short call
- Founding price that never goes up while you stay