Hello Anytime / Plumbers and heating
AI receptionist for plumbing and heating businessesBoiler down? They ring the next plumber. Unless Hello Anytime answers.
When you're under a sink or up in a loft, Hello Anytime answers in your business name, gives the right safety advice, and texts you the job with the address in about a minute.
- Unlimited calls, £29.99 a month
- Keep your usual number
- No contract
No heating
- Caller
- Sarah Patel, 07700 900311
- Job
- Worcester combi, F28 fault, no heat or hot water
- Where
- CF14 8TL
- Safety
- No gas smell
- Promised
- Alert sent, call back as soon as possible
Example with made-up details. You always get the summary in English, about a minute after the call.
Most people with a leak or no heating ring down the list until someone picks up. A missed call is usually a lost job.
Emergencies flagged in a minute
Leaks, no heating, gas worries: safety advice first, then an urgent text to you with the address. Putting urgent callers straight through to you is switching on during the pilot.
Your prices, never a guess
Add "boiler service from £80" and Hello Anytime can say it, always adding that you confirm the exact price. Nothing else is ever quoted.
Service reminders every year Switching on in pilot
Tick "annual service" on a job and Hello Anytime texts them when it's due. That's next year's work booked while you sleep.
The questions you'd ask, every time.
You can change these in the app. Hello Anytime asks them naturally and never makes up an answer. Other languages are being tested in the pilot.
- Is there a leak now, and is the water off?
- Any smell of gas? (If yes: leave, call 0800 111 999)
- Boiler make, age and any fault code
- Name, full address and postcode
- Any access notes: parking, key safe, pets
Get paid, and get the next job.
One tap on any job sends the right text in your business name. Replies come straight to you, and anyone can reply STOP. "On my way" and "ready" texts are live; scheduled reminders and quote chasing are switching on during the pilot.
- Annual boiler service reminder Switching on in pilot
- Quote chase after 3 and 7 days Switching on in pilot
- Payment reminder at 7 and 14 days Switching on in pilot
- "On my way" and day-before reminders Switching on in pilot
Straight answers.
More in the main FAQ, or ask the chat.
What if someone smells gas?
Hello Anytime tells them to leave the property and ring the National Gas Emergency number, 0800 111 999, then flags the call as urgent for you. It is not an emergency service and never tells anyone to stay.
Will it book boiler services into my diary?
It adds the day and time the caller asks for to your diary as a request. You confirm with one tap and the customer gets a text. Instant booking from your free slots is being added during the pilot.
I'm Gas Safe registered. Can it say that?
Yes. Add it to your business details and Hello Anytime will mention it when callers ask.
Do I keep my number?
Yes. Customers keep ringing your usual number. You forward only the calls you miss to a Hello Anytime number we give you, which your customers never need to know.
When does Hello Anytime answer?
Your phone rings first. If you don't pick up (usually after 15 to 30 seconds; the divert code lets you choose), the call goes to Hello Anytime. You can also send every call straight to Hello Anytime, for example at night, and switch it back with a short code.
What about a landline?
Mobiles use one short code. Landlines divert differently depending on your provider, and some (like BT) may charge for it. We'll help you set it up.
Hello Anytime
VAT included. Or £299 a year.
- Unlimited calls, day and night
- Job summary by text after every call
- Follow-up texts (up to 300 a month)
- Spam blocked, family calls skipped
A team of up to 5? Hello Anytime Pro is £49.99 a month with one shared diary. Full details in the pricing section. No contract, cancel any time.
Try Hello Anytime for your plumbing and heating business.
Tell us a little and we'll ring you to set it up. It takes about ten minutes, and your phone keeps ringing first.
- Free for the whole pilot, then 14 days free before any payment
- We set it up with you on a short call
- Founding price that never goes up while you stay