Hello Anytime / Hair, beauty and nails
AI receptionist for hair, beauty and nails businessesBusy with a client? Hello Anytime takes the booking request.
Mid-colour, mid-fade or mid-manicure, you can't pick up. Hello Anytime answers, takes the service and the time they want, adds it to your diary as a request for you to confirm, and texts the client once you do.
- Unlimited calls, £29.99 a month
- Keep your usual number
- No contract
Booking
- Caller
- Maria Garcia, 07700 900432
- Service
- Cut and colour, same as March
- Wants
- Saturday morning (requested)
- Client
- Returning, last visit March
- Promised
- Text to confirm today
Example with made-up details. You always get the summary in English, about a minute after the call.
Clients who can't get through book somewhere that answers. And no-shows cost you twice.
Requests land in your diary
The time they ask for goes in your diary as a request. One tap to confirm and they get a text. Instant booking from your free slots is being added during the pilot.
Fewer no-shows Switching on in pilot
Every booking gets a friendly reminder the day before, in your salon's name.
Brings clients back Switching on in pilot
Set "every 6 weeks" for a cut or "every 3 weeks" for nails and Hello Anytime reminds them when it's time to rebook.
The questions you'd ask, every time.
You can change these in the app. Hello Anytime asks them naturally and never makes up an answer. Other languages are being tested in the pilot.
- Which service, and with whom
- Day and time they'd like
- New or returning client
- Patch test needed for colour?
- Name and mobile
Get paid, and get the next job.
One tap on any job sends the right text in your business name. Replies come straight to you, and anyone can reply STOP. "On my way" and "ready" texts are live; scheduled reminders and quote chasing are switching on during the pilot.
- Rebook reminders (you pick the weeks) Switching on in pilot
- Day-before appointment reminders Switching on in pilot
- Patch test reminders Switching on in pilot
- Nails infill reminders Switching on in pilot
Straight answers.
More in the main FAQ, or ask the chat.
Will it double-book my chair?
No. Unless you switch on instant booking, it never confirms a time on its own: it adds the request and you confirm with one tap. If two clients ask for the same slot, you see both requests and choose. Instant booking, when switched on, only offers slots that are free.
Can it answer "how much is a balayage?"
Yes, if you add your "from" prices. It always says the exact price depends on your hair and is confirmed in the salon.
Does it work with Fresha, Treatwell or Google Calendar?
Not yet. Today requests go into the Hello Anytime diary in the app. Calendar sync is on our list, and pilot salons help us choose which systems come first.
More than one chair or stylist?
Hello Anytime Pro (£49.99 a month) gives up to 5 people one shared diary, and each booking can be given to the right stylist.
Do clients mind talking to an AI?
It's upfront that it's your AI assistant, it's quick, and it's better than ringing out. Anyone who hangs up gets a text so you can reply.
Do I keep my number?
Yes. Customers keep ringing your usual number. You forward only the calls you miss to a Hello Anytime number we give you, which your customers never need to know.
When does Hello Anytime answer?
Your phone rings first. If you don't pick up (usually after 15 to 30 seconds; the divert code lets you choose), the call goes to Hello Anytime. You can also send every call straight to Hello Anytime, for example at night, and switch it back with a short code.
What about a landline?
Mobiles use one short code. Landlines divert differently depending on your provider, and some (like BT) may charge for it. We'll help you set it up.
Hello Anytime
VAT included. Or £299 a year.
- Unlimited calls, day and night
- Job summary by text after every call
- Follow-up texts (up to 300 a month)
- Spam blocked, family calls skipped
A team of up to 5? Hello Anytime Pro is £49.99 a month with one shared diary. Full details in the pricing section. No contract, cancel any time.
Try Hello Anytime for your hair, beauty and nails business.
Tell us a little and we'll ring you to set it up. It takes about ten minutes, and your phone keeps ringing first.
- Free for the whole pilot, then 14 days free before any payment
- We set it up with you on a short call
- Founding price that never goes up while you stay