Hello Anytime / Accountants and bookkeepers
AI receptionist for accountancy businessesJanuary rush? Hello Anytime answers while you file.
Self assessment deadlines, VAT returns, Making Tax Digital questions: Hello Anytime takes new client details, business type and any HMRC deadline, and never gives tax advice or asks for passwords.
- Unlimited calls, £29.99 a month
- Keep your usual number
- No contract
New client
- Client
- Ryan Cole, 07700 900366
- Business type
- Sole trader, electrician
- Service needed
- Late self assessment, one year
- Deadline or HMRC letter
- HMRC letter, 30 days
- Best time to call
- Tomorrow morning
Example with made-up details. You always get the summary in English, about a minute after the call.
Your busiest weeks are when new clients ring most. Missed calls in January are a year of fees walking away.
No advice, no passwords
Hello Anytime never gives tax advice, never says what someone owes and never asks for UTR numbers, bank details or Government Gateway logins.
Deadlines flagged
HMRC letters, penalties and deadlines in the next few days are marked high priority so they reach you first.
Records and deadline reminders Switching on in pilot
Remind clients to send records before deadlines, in your firm's name.
The questions you'd ask, every time.
You can change these in the app. Hello Anytime asks them naturally and never makes up an answer. Other languages are being tested in the pilot.
- Name and business name
- Sole trader, partnership, limited company or landlord
- What they need: self assessment, accounts, VAT, payroll, bookkeeping, MTD
- HMRC letter or deadline to deal with?
- New or existing client
Get paid, and get the next job.
One tap on any job sends the right text in your business name. Replies come straight to you, and anyone can reply STOP. "On my way" and "ready" texts are live; scheduled reminders and quote chasing are switching on during the pilot.
- Records due reminders before deadlines Switching on in pilot
- Engagement letter chase Switching on in pilot
- Fee payment reminders Switching on in pilot
- Day-before meeting reminders Switching on in pilot
What does it say if a caller asks a tax question?
It says it can't give tax advice, takes the question word for word and says you'll call back. Nothing else.
Can it help callers worried about HMRC scam calls?
It can say what's in your notes, for example that HMRC never asks for payment by gift card, and takes their details for you.
Will it take bank details or HMRC logins?
Never. It's told not to ask for, repeat or store them.
Do I keep my number?
Yes. Customers keep ringing your usual number. You forward only the calls you miss to a Hello Anytime number we give you, which your customers never need to know.
When does Hello Anytime answer?
Your phone rings first. If you don't pick up within about 20 seconds, the call goes to Hello Anytime. On a mobile the divert code is **61*your Hello Anytime number**20#, and you can change the 20 to 5, 10, 15, 25 or 30 seconds. You can also send every call straight to Hello Anytime, for example at night, and switch it back with a short code.
What about a landline?
Mobiles use one short code. Landlines divert differently depending on your provider, and some (like BT) may charge for it. We'll help you set it up.
Hello Anytime
VAT included. Or £299 a year.
- Unlimited calls, day and night
- Job summary by text after every call
- Follow-up texts (up to 300 a month)
- Spam blocked, family calls skipped
A team of up to 5? Hello Anytime Pro is £49.99 a month with one shared diary. Full details in the pricing section. No contract, cancel anytime.
Try Hello Anytime for your accountancy business.
Start free in the app and set it up yourself, or tell us a little and we'll ring you to set it up. It takes about ten minutes, and your phone keeps ringing first.
- Free for the whole pilot, then 14 days free before any payment
- Or we set it up with you on a short call
- Founding price that never goes up while you stay