Hello Anytime / Estate and letting agents
AI receptionist for property businessesOut on viewings? Hello Anytime handles the office phone.
Buyers wanting viewings, sellers wanting valuations and tenants with a leak at 9pm: Hello Anytime asks who is calling and why, gives safety steps for real emergencies, and texts your team the details.
- Unlimited calls, £29.99 a month
- Keep your usual number
- No contract
Tenant emergency
- Caller type
- Tenant, Aisha Rahman, 07700 900418
- Property
- Flat 2, 12 Quay Street, BS1 4RT
- Problem and urgency
- Water through bathroom ceiling, water off at stopcock
- What they want
- Urgent repair
- Promised
- Urgent call back
Example with made-up details. You always get the summary in English, about a minute after the call.
Agents are out of the office for most of the day. A missed valuation call is a missed instruction, and a missed tenant emergency is a much bigger problem.
Tenant emergencies sorted from routine
Gas smells, floods, no heating in winter, electrical danger and insecure doors get safety steps and an urgent alert. A dripping tap waits for the morning.
Viewing and valuation requests
The property, the time they want and their position (first-time buyer, chain, mortgage in principle), ready for your call back.
Valuation follow-ups Switching on in pilot
Sent a valuation and heard nothing? Hello Anytime checks in politely after 3 and 7 days.
The questions you'd ask, every time.
You can change these in the app. Hello Anytime asks them naturally and never makes up an answer. Other languages are being tested in the pilot.
- Buyer, seller, tenant, landlord or applicant
- Which property, by address or reference
- Viewing or valuation: when suits
- Tenant repair: what's wrong, and is it getting worse
- Name and best time to call back
Get paid, and get the next job.
One tap on any job sends the right text in your business name. Replies come straight to you, and anyone can reply STOP. "On my way" and "ready" texts are live; scheduled reminders and quote chasing are switching on during the pilot.
- Valuation follow-up chase Switching on in pilot
- Viewing day-before reminders Switching on in pilot
- Rent due reminders Switching on in pilot
- "On my way" texts for viewings
Can it tell buyers if a property is still available?
Only if you add it to your notes. Otherwise it takes their details and says the team will confirm, so it never promises a property that's under offer.
What does it do with a gas leak call from a tenant?
It tells them to leave, avoid switches and flames, and ring the National Gas Emergency line on 0800 111 999, then flags the call as urgent for you.
Will it give out landlords' numbers to tenants?
Never. It takes messages and passes them on, and keeps everyone's contact details private.
Can each branch have its own number?
Yes. Each branch can have its own Hello Anytime number and greeting. Talk to us during the pilot about multi-branch setups.
Do I keep my number?
Yes. Customers keep ringing your usual number. You forward only the calls you miss to a Hello Anytime number we give you, which your customers never need to know.
When does Hello Anytime answer?
Your phone rings first. If you don't pick up within about 20 seconds, the call goes to Hello Anytime. On a mobile the divert code is **61*your Hello Anytime number**20#, and you can change the 20 to 5, 10, 15, 25 or 30 seconds. You can also send every call straight to Hello Anytime, for example at night, and switch it back with a short code.
What about a landline?
Mobiles use one short code. Landlines divert differently depending on your provider, and some (like BT) may charge for it. We'll help you set it up.
Hello Anytime
VAT included. Or £299 a year.
- Unlimited calls, day and night
- Job summary by text after every call
- Follow-up texts (up to 300 a month)
- Spam blocked, family calls skipped
A team of up to 5? Hello Anytime Pro is £49.99 a month with one shared diary. Full details in the pricing section. No contract, cancel anytime.
Try Hello Anytime for your property business.
Start free in the app and set it up yourself, or tell us a little and we'll ring you to set it up. It takes about ten minutes, and your phone keeps ringing first.
- Free for the whole pilot, then 14 days free before any payment
- Or we set it up with you on a short call
- Founding price that never goes up while you stay