Hello Anytime / Restaurants and takeaways
AI receptionist for restaurant and takeaway businessesFriday night rush? Hello Anytime picks up the phone.
When the pass is full and the phone won't stop, Hello Anytime takes table requests, party sizes and allergies, answers questions from your notes and texts the team. Allergens are always confirmed by your staff.
- Unlimited calls, £29.99 a month
- Keep your usual number
- No contract
Table request
- Date and time
- Saturday, 7:30pm (requested)
- Party size
- 6, plus a highchair
- Allergies or dietary needs
- 1 coeliac, staff to confirm
- Name
- Kate Bradley, 07700 900529
- Promised
- Text to confirm
Example with made-up details. You always get the summary in English, about a minute after the call.
The phone rings most when you're busiest. Every unanswered call in service is a table or an order going to the place down the road.
Allergies never guessed
Hello Anytime never says a dish is safe or free from an allergen. It writes the allergy down exactly and tells the caller your staff will confirm.
Table requests, not double bookings
Requests land in your diary for you to confirm with one tap. Nothing is confirmed on its own, so you never overbook the floor.
Opening times and parking, answered
Add your hours, menu notes and parking to the app, and the simple questions are answered without anyone leaving the kitchen.
The questions you'd ask, every time.
You can change these in the app. Hello Anytime asks them naturally and never makes up an answer. Other languages are being tested in the pilot.
- Date, time and number of people
- Allergies or dietary needs, noted word for word
- Highchairs, wheelchair access or a special occasion
- Collection or delivery, and the address, for takeaway orders
- Name and number
Get paid, and get the next job.
One tap on any job sends the right text in your business name. Replies come straight to you, and anyone can reply STOP. "On my way" and "ready" texts are live; scheduled reminders and quote chasing are switching on during the pilot.
- Day-before booking reminders Switching on in pilot
- Party and event deposit reminders Switching on in pilot
- "Your order is ready" text in one tap
- Christmas party booking chase Switching on in pilot
Straight answers.
More in the main FAQ, or ask the chat.
Can it take takeaway orders?
It can take a simple order with the customer's name, number, collection or delivery and any allergies, and text it to you. It doesn't take payment and the team confirms the time and price.
What if someone asks whether a dish contains nuts?
It says it can't confirm allergens, notes the allergy word for word and tells the caller the team will confirm before they order. That keeps diners safe and follows UK allergen rules.
Does it link to OpenTable or ResDiary?
Not yet. Requests go into the Hello Anytime diary and you book them in your own system. Pilot restaurants help us decide which links come first.
Can it handle a big Christmas party enquiry?
Yes. It takes the date, numbers, budget per head and dietary needs, and you get a clear summary to reply to.
Do I keep my number?
Yes. Customers keep ringing your usual number. You forward only the calls you miss to a Hello Anytime number we give you, which your customers never need to know.
When does Hello Anytime answer?
Your phone rings first. If you don't pick up within about 20 seconds, the call goes to Hello Anytime. On a mobile the divert code is **61*your Hello Anytime number**20#, and you can change the 20 to 5, 10, 15, 25 or 30 seconds. You can also send every call straight to Hello Anytime, for example at night, and switch it back with a short code.
What about a landline?
Mobiles use one short code. Landlines divert differently depending on your provider, and some (like BT) may charge for it. We'll help you set it up.
Hello Anytime
VAT included. Or £299 a year.
- Unlimited calls, day and night
- Job summary by text after every call
- Follow-up texts (up to 300 a month)
- Spam blocked, family calls skipped
A team of up to 5? Hello Anytime Pro is £49.99 a month with one shared diary. Full details in the pricing section. No contract, cancel anytime.
Try Hello Anytime for your restaurant and takeaway business.
Start free in the app and set it up yourself, or tell us a little and we'll ring you to set it up. It takes about ten minutes, and your phone keeps ringing first.
- Free for the whole pilot, then 14 days free before any payment
- Or we set it up with you on a short call
- Founding price that never goes up while you stay