Hello Anytime / Vets
AI receptionist for veterinary businessesConsult running over? Hello Anytime takes the next call.
Boosters, poorly pets, repeat prescriptions and real emergencies: Hello Anytime takes the owner's name, the pet's details and how the pet is right now, and makes sure emergencies never wait for a call back.
- Unlimited calls, £29.99 a month
- Keep your usual number
- No contract
Emergency
- Pet
- Milo, spaniel
- Owner
- Rachel Hunt, 07700 900372
- Reason
- Ate a small handful of raisins
- How the pet is now
- Not stated, owner keeping the bag
- Promised
- Urgent call back
Example with made-up details. You always get the summary in English, about a minute after the call.
Vet receptionists are juggling the desk, the phone and worried owners at the same time. Missed calls become frustrated clients or, worse, a pet that waited too long.
Emergencies never wait
Breathing problems, collapse, bleeding, poisoning, bloat signs and blocked cats are flagged urgent at once, and out of hours callers are told to ring your emergency vet straight away.
No veterinary advice
Hello Anytime never gives doses, home remedies or says something can wait. It takes the facts so the vet can decide fast.
Booster and flea reminders Switching on in pilot
Vaccination and parasite treatment reminders in your practice name, so fewer pets go overdue.
The questions you'd ask, every time.
You can change these in the app. Hello Anytime asks them naturally and never makes up an answer. Other languages are being tested in the pilot.
- Owner's name, pet's name, species and breed
- Registered with the practice already?
- What it's for: vaccination, check-up, poorly, injury, repeat prescription
- How the pet is right now: breathing, eating, drinking
- Suspected poisoning? What, how much and when
Get paid, and get the next job.
One tap on any job sends the right text in your business name. Replies come straight to you, and anyone can reply STOP. "On my way" and "ready" texts are live; scheduled reminders and quote chasing are switching on during the pilot.
- Booster vaccination reminders Switching on in pilot
- Flea and worm treatment reminders Switching on in pilot
- Day-before appointment reminders Switching on in pilot
- "Ready to collect" text in one tap
What does it tell callers when we're closed?
Whatever your out-of-hours arrangement is. Add your emergency provider's name and number in the app, and Hello Anytime gives it to anyone whose pet may be in an emergency.
Can it take repeat prescription requests?
Yes. It notes the pet, the medicine as the owner says it and when they'd like to collect, and the vet approves it as normal.
Will it tell owners prices for vaccinations or neutering?
Only the "from" prices you add. It always says the vet confirms the final cost.
Do I keep my number?
Yes. Customers keep ringing your usual number. You forward only the calls you miss to a Hello Anytime number we give you, which your customers never need to know.
When does Hello Anytime answer?
Your phone rings first. If you don't pick up within about 20 seconds, the call goes to Hello Anytime. On a mobile the divert code is **61*your Hello Anytime number**20#, and you can change the 20 to 5, 10, 15, 25 or 30 seconds. You can also send every call straight to Hello Anytime, for example at night, and switch it back with a short code.
What about a landline?
Mobiles use one short code. Landlines divert differently depending on your provider, and some (like BT) may charge for it. We'll help you set it up.
Hello Anytime
VAT included. Or £299 a year.
- Unlimited calls, day and night
- Job summary by text after every call
- Follow-up texts (up to 300 a month)
- Spam blocked, family calls skipped
A team of up to 5? Hello Anytime Pro is £49.99 a month with one shared diary. Full details in the pricing section. No contract, cancel anytime.
Try Hello Anytime for your veterinary business.
Start free in the app and set it up yourself, or tell us a little and we'll ring you to set it up. It takes about ten minutes, and your phone keeps ringing first.
- Free for the whole pilot, then 14 days free before any payment
- Or we set it up with you on a short call
- Founding price that never goes up while you stay