Hello Anytime / Funeral directors
AI receptionist for funeral businessesWhen you can't reach the phone, families are answered with care.
When you're with a family or on a collection, Hello Anytime answers gently in your name, offers condolences, takes the details you need and tells you straight away. It never mentions prices unless asked, and never sells.
- Unlimited calls, £29.99 a month
- Keep your usual number
- No contract
Collection
- Caller and relationship
- Susan Clarke, daughter, 07700 900699
- Where they are now
- Elm Lodge care home, Stamford
- Collection needed
- Yes
- Faith or wishes
- Not discussed
- Promised
- Michael to call very soon
Example with made-up details. You always get the summary in English, about a minute after the call.
A bereaved family should never hear a voicemail tone. They need a calm voice and to know someone will call them back soon.
Gentle, never salesy
Hello Anytime speaks slowly and kindly, offers condolences and never mentions packages, extras or prices unless the family asks.
Collections and faith needs flagged
Calls about a death at home or a care home, and families whose faith asks for a quick funeral, are marked urgent with an alert to you.
Day and night
Families ring at every hour. Hello Anytime answers the calls you can't, so no one is left with a voicemail.
The questions you'd ask, every time.
You can change these in the app. Hello Anytime asks them naturally and never makes up an answer. Other languages are being tested in the pilot.
- The caller's name and relationship
- Where their loved one is now, only if they'd like a collection
- Whether a doctor has been, only if relevant
- Faith or wishes, only if the caller raises them
- Best number and time to call
Keep families informed, gently.
One tap on any call sends a short, kind text in your name, like "Michael is on his way". Replies come straight to you. Scheduled reminders are switching on during the pilot and are only sent if you choose.
- Gentle arrangement meeting reminders Switching on in pilot
- Document checklist reminders Switching on in pilot
- Memorial anniversary reminders (only if the family agrees) Switching on in pilot
- "On my way" text before a home visit
Will it ever try to sell to a grieving family?
No. It never mentions packages, upgrades or extras. If a family asks about cost, it only gives the prices you've written, or says you'll talk it through.
What does it say if someone has died at home unexpectedly?
If no doctor or paramedic has been yet, it gently tells the family to ring 999 first (or 111 if the death was expected), then takes their details for you.
Can it help families who need a funeral quickly for religious reasons?
Yes. It notes the faith and the urgency, and marks the call urgent so you can call straight back.
Does it use the word AI with bereaved callers?
It says once, gently, that it's your AI assistant and the call is recorded. That honesty is required, and it's done softly.
Do I keep my number?
Yes. Customers keep ringing your usual number. You forward only the calls you miss to a Hello Anytime number we give you, which your customers never need to know.
When does Hello Anytime answer?
Your phone rings first. If you don't pick up within about 20 seconds, the call goes to Hello Anytime. On a mobile the divert code is **61*your Hello Anytime number**20#, and you can change the 20 to 5, 10, 15, 25 or 30 seconds. You can also send every call straight to Hello Anytime, for example at night, and switch it back with a short code.
What about a landline?
Mobiles use one short code. Landlines divert differently depending on your provider, and some (like BT) may charge for it. We'll help you set it up.
Hello Anytime
VAT included. Or £299 a year.
- Unlimited calls, day and night
- Job summary by text after every call
- Follow-up texts (up to 300 a month)
- Spam blocked, family calls skipped
A team of up to 5? Hello Anytime Pro is £49.99 a month with one shared diary. Full details in the pricing section. No contract, cancel anytime.
Try Hello Anytime for your funeral business.
Start free in the app and set it up yourself, or tell us a little and we'll ring you to set it up. It takes about ten minutes, and your phone keeps ringing first.
- Free for the whole pilot, then 14 days free before any payment
- Or we set it up with you on a short call
- Founding price that never goes up while you stay