Hello Anytime / Dog groomers and pet care
AI receptionist for dog grooming businessesHands full of a wet spaniel? Hello Anytime gets the phone.
You can't answer with clippers in one hand and a wriggling dog in the other. Hello Anytime takes the dog's name, breed, size, coat condition and temperament, and the day that suits.
- Unlimited calls, £29.99 a month
- Keep your usual number
- No contract
New client
- Pet
- Biscuit, cockapoo
- Service
- Full groom
- New or returning
- First visit
- Temperament and health notes
- Matting behind ears, nervous of dryers
- Preferred time
- Weekday next week, day flexible
Example with made-up details. You always get the summary in English, about a minute after the call.
Groomers book up weeks ahead. A missed call is a regular who finds someone else for next time.
Notes that make the groom go well
Matting, nerves, older dogs and skin allergies are noted before the dog walks in, so you can plan time and approach.
Rebook reminders Switching on in pilot
Set "every 6 weeks" and Hello Anytime reminds owners when it's time for the next groom.
"Ready to collect" in one tap
Let owners know their dog is ready without stopping to type.
The questions you'd ask, every time.
You can change these in the app. Hello Anytime asks them naturally and never makes up an answer. Other languages are being tested in the pilot.
- Dog's name, breed and size
- Which service: full groom, bath and tidy, nails, walk, day care
- First visit or returning
- Coat condition, temperament and health notes
- Day that suits
Get paid, and get the next job.
One tap on any job sends the right text in your business name. Replies come straight to you, and anyone can reply STOP. "On my way" and "ready" texts are live; scheduled reminders and quote chasing are switching on during the pilot.
- Rebook reminders every 4 to 8 weeks Switching on in pilot
- Day-before appointment reminders Switching on in pilot
- "Ready to collect" text in one tap
- Puppy intro groom follow-up chase Switching on in pilot
Does it work for dog walkers and pet sitters too?
Yes. It asks about the pet, the days and times, keys and access, and for boarding or day care whether vaccinations are up to date.
What if a caller's dog seems unwell?
Hello Anytime gives no veterinary advice and tells them to ring their vet straight away if the pet seems seriously ill or hurt.
Can it tell owners my prices by breed?
Yes, if you add "from" prices like "small breed full groom from £40". It always says you confirm after seeing the coat.
Do I keep my number?
Yes. Customers keep ringing your usual number. You forward only the calls you miss to a Hello Anytime number we give you, which your customers never need to know.
When does Hello Anytime answer?
Your phone rings first. If you don't pick up within about 20 seconds, the call goes to Hello Anytime. On a mobile the divert code is **61*your Hello Anytime number**20#, and you can change the 20 to 5, 10, 15, 25 or 30 seconds. You can also send every call straight to Hello Anytime, for example at night, and switch it back with a short code.
What about a landline?
Mobiles use one short code. Landlines divert differently depending on your provider, and some (like BT) may charge for it. We'll help you set it up.
Hello Anytime
VAT included. Or £299 a year.
- Unlimited calls, day and night
- Job summary by text after every call
- Follow-up texts (up to 300 a month)
- Spam blocked, family calls skipped
A team of up to 5? Hello Anytime Pro is £49.99 a month with one shared diary. Full details in the pricing section. No contract, cancel anytime.
Try Hello Anytime for your dog grooming business.
Start free in the app and set it up yourself, or tell us a little and we'll ring you to set it up. It takes about ten minutes, and your phone keeps ringing first.
- Free for the whole pilot, then 14 days free before any payment
- Or we set it up with you on a short call
- Founding price that never goes up while you stay