Hello Anytime / Removals

AI receptionist for removals businesses

Arms full of boxes? Hello Anytime takes the next move.

Hello Anytime answers while you're loading the van: moving from and to, the date, how many bedrooms, big items, stairs, lifts and parking at both ends, and whether they need packing or storage.

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  • Unlimited calls, £29.99 a month
  • Keep your usual number
  • No contract
Example call to Pennine Removalsabout 1 min
Hi, you've reached Pennine Removals. I'm Gaz's AI assistant, and this call is recorded. How can I help?
We're moving on the 28th and need a quote. Three-bed house.
Lovely. Where are you moving from and to? The postcodes are perfect.
HX1 5QE to a second-floor flat in M20.
Thanks. Is there a lift at the flat, and any big items like a piano or an American fridge?
No lift. Big fridge freezer, and we'll need help packing. It's completion day, so the date's fixed. Sam Doyle.
Thanks Sam. Gaz will call you this evening with a price.
Hello Anytimenow

Quote

From and to
HX1 5QE to M20 (second floor, no lift)
Date
28th, completion day, fixed
Size of move
3-bed house, American fridge freezer
Extras
Packing help
Caller
Sam Doyle, 07700 900255
Call backTextDiary

Example with made-up details. You always get the summary in English, about a minute after the call.

The problem

People moving ring round for quotes in one evening. If you don't answer, you're not on the shortlist.

Everything to price a move

Both postcodes, the date, size, access and extras in one text. Most quotes can go out from that alone.

Quote follow-ups Switching on in pilot

Moves are price-shopped. Hello Anytime sends a polite check-in after 3 days in your business name.

"On our way" on moving day

Send the arrival text in one tap from the job, so customers aren't left wondering.

What Hello Anytime asks your callers

The questions you'd ask, every time.

You can change these in the app. Hello Anytime asks them naturally and never makes up an answer. Other languages are being tested in the pilot.

  • Moving from and to (postcodes)
  • Date, and is it fixed (completion day) or flexible
  • Size: bedrooms, big items like pianos or American fridges
  • Stairs, lifts and parking at both ends
  • Packing, dismantling or storage needed
After the call

Get paid, and get the next job.

One tap on any job sends the right text in your business name. Replies come straight to you, and anyone can reply STOP. "On my way" and "ready" texts are live; scheduled reminders and quote chasing are switching on during the pilot.

  • Quote chase after 3 and 7 days Switching on in pilot
  • Day-before move reminders with parking notes Switching on in pilot
  • "On my way" texts in one tap
  • Deposit payment reminders Switching on in pilot
Questions from removals businesses

Straight answers.

More in the main FAQ, or ask the chat.

Can it handle office moves?

Yes. It asks for the business name, number of desks, IT equipment, and when the move can happen (often weekends).

Will it promise a date?

Never. It notes the date they need and whether it's fixed, and you confirm.

Do I still do home surveys?

That's up to you. Hello Anytime notes what you need to decide, and you can offer a video or home survey when you call back.

Do I keep my number?

Yes. Customers keep ringing your usual number. You forward only the calls you miss to a Hello Anytime number we give you, which your customers never need to know.

When does Hello Anytime answer?

Your phone rings first. If you don't pick up within about 20 seconds, the call goes to Hello Anytime. On a mobile the divert code is **61*your Hello Anytime number**20#, and you can change the 20 to 5, 10, 15, 25 or 30 seconds. You can also send every call straight to Hello Anytime, for example at night, and switch it back with a short code.

What about a landline?

Mobiles use one short code. Landlines divert differently depending on your provider, and some (like BT) may charge for it. We'll help you set it up.

Free during the pilot

Hello Anytime

£29.99 /month

VAT included. Or £299 a year.

  • Unlimited calls, day and night
  • Job summary by text after every call
  • Follow-up texts (up to 300 a month)
  • Spam blocked, family calls skipped
Start free

A team of up to 5? Hello Anytime Pro is £49.99 a month with one shared diary. Full details in the pricing section. No contract, cancel anytime.

Free launch pilot

Try Hello Anytime for your removals business.

Start free in the app and set it up yourself, or tell us a little and we'll ring you to set it up. It takes about ten minutes, and your phone keeps ringing first.

Start free in the app

  • Free for the whole pilot, then 14 days free before any payment
  • Or we set it up with you on a short call
  • Founding price that never goes up while you stay

Prefer we set it up for you? Leave your number and we'll ring you.

We only use these details to contact you about the pilot (Privacy Policy). The Hello Anytime Team will ring you within one working day. Or ring the demo now: 07400 434185.

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