Hello Anytime / Hotels and B&Bs
AI receptionist for hotel and B&B businessesNobody on the desk? Hello Anytime answers your guests.
Small hotels and B&Bs can't staff a desk all day. Hello Anytime takes direct booking requests, arrival times, room needs and guest problems, and texts you each one.
- Unlimited calls, £29.99 a month
- Keep your usual number
- No contract
Booking request
- Dates
- 2 nights from the 14th
- Guests
- 2 adults, small terrier
- Room type
- Double
- Requests
- Arriving about 8pm
- Best way to confirm
- Text, Jo Wilson, 07700 900477
Example with made-up details. You always get the summary in English, about a minute after the call.
A guest who can't get through books on a booking site instead, and you pay the commission.
More direct bookings
Callers who reach a friendly voice book direct instead of through a booking site. You confirm availability and price yourself.
Guest problems flagged
A guest locked out at 11pm or a leak in a room is marked urgent with an alert to you. Fire or danger always means 999 first.
Breakfast times and parking answered
Add check-in times, parking and breakfast hours to the app, and the simple questions are answered for you.
The questions you'd ask, every time.
You can change these in the app. Hello Anytime asks them naturally and never makes up an answer. Other languages are being tested in the pilot.
- Arrival date and number of nights
- Guests, children and pets
- Room type and accessibility needs
- Arrival time and special requests
- Name and best way to confirm
Get paid, and get the next job.
One tap on any job sends the right text in your business name. Replies come straight to you, and anyone can reply STOP. "On my way" and "ready" texts are live; scheduled reminders and quote chasing are switching on during the pilot.
- Pre-arrival reminders with directions Switching on in pilot
- Deposit payment reminders Switching on in pilot
- Repeat stay reminders next year Switching on in pilot
- Booking request chase Switching on in pilot
Will it confirm a room?
No. It takes the request and you confirm availability and the rate, so you're never double-booked with your booking sites.
Can it take card details for a deposit?
Never. It says you'll send a secure way to pay when you confirm.
What about a guest who can't find us at night?
Add directions and key safe instructions to your notes and it can give them, then flags the call so you know.
Do I keep my number?
Yes. Customers keep ringing your usual number. You forward only the calls you miss to a Hello Anytime number we give you, which your customers never need to know.
When does Hello Anytime answer?
Your phone rings first. If you don't pick up within about 20 seconds, the call goes to Hello Anytime. On a mobile the divert code is **61*your Hello Anytime number**20#, and you can change the 20 to 5, 10, 15, 25 or 30 seconds. You can also send every call straight to Hello Anytime, for example at night, and switch it back with a short code.
What about a landline?
Mobiles use one short code. Landlines divert differently depending on your provider, and some (like BT) may charge for it. We'll help you set it up.
Hello Anytime
VAT included. Or £299 a year.
- Unlimited calls, day and night
- Job summary by text after every call
- Follow-up texts (up to 300 a month)
- Spam blocked, family calls skipped
A team of up to 5? Hello Anytime Pro is £49.99 a month with one shared diary. Full details in the pricing section. No contract, cancel anytime.
Try Hello Anytime for your hotel and B&B business.
Start free in the app and set it up yourself, or tell us a little and we'll ring you to set it up. It takes about ten minutes, and your phone keeps ringing first.
- Free for the whole pilot, then 14 days free before any payment
- Or we set it up with you on a short call
- Founding price that never goes up while you stay